Wherobots - Issues starting notebooks and jobs on Wherobots Cloud – Incident details

All systems operational

Issues starting notebooks and jobs on Wherobots Cloud

Resolved
Major outage
Started 9 months agoLasted about 1 hour

Affected

Wherobots Notebooks

Major outage from 6:20 AM to 6:49 AM, Operational from 6:49 AM to 7:14 AM

Wherobots Jobs

Major outage from 6:20 AM to 6:49 AM, Operational from 6:49 AM to 7:14 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix; notebooks and job runs are operational and we are currently monitoring the system for nominal performance.

  • Identified
    UTC
    Identified

    We have identified an issue preventing the initialization of hosted notebooks and job runs on Wherobots Cloud. We are working on a fix and will provide updates as soon as possible.